Brampton Board of Trade

Call Intelligence

Every call becomes a structured business record with clear intent, value, priority, and next action.

Recent calls, understood automatically

Staff does not need to read every transcript. Prudle extracts intent, sentiment, priority, and recommended actions from each conversation.

Resolved by AI

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What the AI-resolved rate actually measures

Not every call is eligible to be AI-resolved — some intents are routed to a person by policy, no matter how well the AI understood the caller.

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Caller intelligence feed

Conversation meaning converted into business signals.

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Selected call summary

Staff-safe version.

Select a call to see its summary.